Terms of Service

Welcome to PineApple! By using our website and purchasing our products, you agree to the following terms and conditions.

General

These Terms govern your use of the PineApple website and services. By accessing or purchasing from our site, you agree to comply with these Terms.

Orders & Payments

• All orders are subject to availability and confirmation.

• PineApple reserves the right to cancel a customer's order due to product unavailability or any other reason without prior notice.

• Prices are listed in [PKR] and may change without notice.

• We accept payments through secure third-party gateways.

Shipping & Delivery

• We aim to deliver the order within 3 business days after confirmation of the order.

• Delivery times vary based on location and shipping method.

• PineApple is not responsible for delays caused by couriers or customs.

Returns & Refunds

• Returns are accepted within 3 days of delivery if the product is unused and in original packaging. (Except discounted and promotional items)

• Refunds or exchanges will be processed once we receive the returned item.

• Shipping costs for returns may be the customer’s responsibility unless the item is defective.

• Pre Booked Items are Not Refundable, However, the Customer can Replace them with any other Equivalent Valued Item within 3 Days.

Warranty 

At PineApple, we do not offer any direct warranty claims. All warranty coverage for our products is handled officially by the respective manufacturers. If you experience any issues, please contact the manufacturer directly for warranty support. PineApple is not responsible for any warranty claims, repairs, or replacements.

Intellectual Property

All content on this site, including logos, images, and product descriptions, is owned by PineApple and cannot be copied or used without permission.

Limitation of Liability

PineApple is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Changes to Terms

PineApple reserves the right to update these Terms at any time. Continued use of our website means you accept the revised Terms.

Contact Us

For any questions, contact PineApple at +923114340126 and mail at inboxPineApple@gmail.com